Contacts

Please use our email ticketing system to make an enquiry regarding an order. We aim to respond to all tickets within 2 hours (9.30am - 5.30pm).

Submit ticket Submit a support ticket for a speedy response to your query.		Look up ticket You can view, modify, or check the status of an existing ticket.
Postal addresses If you are returning an item, please ensure you post it to the "item returns address". Returned items received at our administration address will take a lot longer to process.
Administration address:		Item returns address:
Thin Red Line Ltd. Springfield House Springfield Road Grantham NG31 7BG		Thin Red Line Ltd. PO Box 25 Melton Mowbray Leicestershire LE13 1ZG

If you wish to place an order by telephone please dial: 01664 485 016. We look forward to hearing from you!